Privacy Policy

Last Updated: 3/3/2026

GuardianPro Inspection, LLC dba Guardian Inspections (KY) (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website,https://goguardianpro.com and when you opt-in to our communication services, including SMS/text messaging.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

GuardianPro Inspection, LLC dba Guardian Inspections (KY) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

- Name, email address, phone number, and physical address.

- Payment information when you request a quote or purchase services.

- Opt-in records and timestamps for SMS and email communications.

Non-Personal Information:

IP address, browser type, and device information.

Website usage patterns and cookies.

Customer Communication:

Records of radon service inquiries, appointment details, and service history.

2. How We Use Your Information

We use collected data for:

- Providing and improving our radon testing and mitigation services.

- Processing transactions and payments.

- Communicating regarding appointments, service updates, and promotions.

- Ensuring security and maintaining records of your consent preferences.

3. SMS Messaging & Compliance

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders and service updates.

Opt-In & Consent: You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions. We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt-Out Instructions: You can cancel SMS notifications at any time by replying "STOP". You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.

Message Frequency & Support: Message frequency varies based on your interactions. Standard message and data rates may apply.Reply "HELP" for assistance or contact us at [Insert Support Email].

SMS Data Protection Statement: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers: Third-party vendors who assist in operations (e.g., payment processing, scheduling) and SMS aggregators solely to deliver consented messages.

Legal Compliance: If required by law or to protect our rights.

Business Transfers: In case of a merger or sale, where your data remains protected under these terms.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement reasonable security measures, including encryption of sensitive data, secure access controls, and regular updates. Despite these measures, no method of electronic storage is 100% secure.

6. Cookies & Tracking Technologies

We use cookies to analyze site traffic, remember preferences, and improve your experience. You may control cookies through your browser settings.

7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information.

Opt-out of marketing communications (Email "unsubscribe" or SMS "STOP").

Withdraw consent at any time and lodge a complaint with a supervisory authority if you believe your rights have been violated.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

GuardianPro Inspection, LLC dba Guardian Inspections (KY) Address: 4225 Southern Parkway, Louisville, KY 40214 Email: [email protected] Phone: 502-777-9334